"I have a CPA firm. We have a networked server with about ten computers. We need the expertise of an IT professional who can take care of our server and my practice so that we can continue to serve clients. Technical expertise and responsiveness are key. Steve was recommended by one of my clients, so after a couple of interviews, I decided to try him out. Our experience has been excellent."
"Steve is highly responsive to our needs. He's very customer-service oriented. If he isn't able to solve the problem immediately, he keeps me informed on his progress towards the solution in a timely manner."
"From the beginning, it was apparent that Steve cared about providing exactly the right solution for my company. He gives me alternate choices and helps educate me on the pros and cons of each one. We've had a better outcome based on those dialogs. That broader perspective is a valuable part of his outsourced CTO service."
"Prior to my involvement with Steve, I had another company who did an excellent job setting up my system. Had they subsequently beem more responsive to my needs, I would still be using them. Steve is very responsive and continues to show me that he wants to help us succeed."
"Steve thinks about my needs without me having to call. He is proactive in his approach, rather than reactive. He has always tried to resolve issues and get things done for us, even when they were outside his control. That's great."
"Steve understands that I have limited people and limited time. He's very willing to look into other software packages and help us with those, even though they might be outside his realm. That capability is a big benefit to us, and makes Steve stand out from his competitors. I have recommended Steve to many clients and will continue to do so."
Armando Roman, Founder, Roman & Company, CPA